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GRC Professional : GRC Spring 2012
CAREER CENTRE 35 With two degrees, a Masters and five diplomas under her belt, Robyn Ziino ha s demon strated an insatiable appetite for study. Add her demanding job at Tabcorp and being mother to three children under eight, the youngest a baby, and Ziino fits the moniker of over -achiever. She charged through the CCP Graduate Certificate Bridging curriculum, introduced in July, in just over three weeks. The program will bring her up to date with the CCP qualification standards, required under a government framework that enabled ACI to become a registered training organisation earlier this year. Ziino graduated as a CCP fellow in 2010. "My approach was to attack the course in one solid block, rather than spread it out over a long period of time," she says. "That is the beauty and flexibility of online training. This course allows you to sit back, take a deep breath and reconsider the planning of your compliance program. We spend a lot of time 'doing' but it's not often we get the chance to consider what we are doing and whether it could be done differently or more effectively." Ziino thinks there may be a lot of people in compliance who set up the skeleton of their complia nce program years ago but then focused on what they thought was the real compliance work such as managing compliance breaches, when it was, in fact, only part of it. "This course re-focuses your mind on compliance planning tools and reminds you that if you spend time on the planning, you will see results in the long term, such as an easily manageable compliance program. Each assessment in the course was understandable, relevant and had enough material for working through the requirements," she says. Ziino says the course made her realise she kept a lot of information in her head that needed to be shared with staff when she was absent. "CCP was valuable covering the basics, but this went that one layer deeper, particularly with the key planning tools of compliance strategy and annual plans," she says. "People who have worked in compliance for a long time, may feel they won't benefit as they've learnt on the job, but this course provides you with theoretical training to reconsider how you plan and manage compliance training and education, and provides practical guidance on management of compliance matters. "I had a renewed appreciation for what compliance professionals do for a company and what an asset they are to companies who operate in high risk, highly regulated industries. "I have already changed the way I set out our communications and training plan ning for the company with positive staff feedback." ••• Three reasons why you should consider the CCP course 1. Your company gets • A professionally qualified and recognised compliance leader • A project that addresses a pressing relevant compliance risk/problem 2. Enhanced competence, skills and knowledge to • Conduct a compliance risk analysis and create a compliance plan and policies • Analyse and diagnose a compliance framework and program • Engage with regulators • Monitor a compliance program • Effectively communicate and report to the board and senior management 3. Trusted network After the one week intensive, ACI will assist you to build an extensive and trusted relationship with your peers in compliance. The intensity and depth of contact provides an unsurpassed opportunity to build lifelong networks for mentoring and support. ACI will support this network by providing special opportunities exclusively for alumni. We spend a lot of time 'doing' but it's not often we get the chance to consider what we are doing and whether it could be done differently or more effectively. Bridging compliance gap Robyn Ziino, general manager of the Regulatory Compliance, Integrity and Responsible Gambling team at Tabcorp, is the first graduate of ACI's CCP Graduate Certificate Bridging Program. BY DENISE MCNABB
GRC Winter 2012
GRC Summer 2013