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GRC Professional : GRC Autumn 2012
1 Contents The high cost of undetected fraud How did a senior ING accountant get away with a $45 million fraud for almost five years? Is privacy dead? As privacy violations pile up, GRC Professional asks whether organisations can effectively manage and protect the growing volume of personal data in their care. 10 16 MD’S MESSAGE Xpage2 PRESIDENT’S MESSAGE X page 3 ACI NEWS X page 4 NEWS Xpage8 in depth What’s the energy forecast? What constant regulatory change in the energy sector means for risk and compliance officers? X page 12 Q&A Head of Australia’s competition watchdog ACCC Chairman Rod Sims talks about his tougher litigation strategy, the challenges faced by the regulator in the current economic climate and the market structures the ACCC will be focusing on this year. X page 22 CASe StUdY Ready for FOFA How Westpac rolled out FOFA reforms more than a year before the official deadline. X page 26 The risk Games What are the top risk management issues of the 2012 London Olympics Games? X page 28 WhAt WOULd YOU dO? When management condones bad behaviour You are aware of numerous instances of misconduct by a salesperson who is not reprimanded by management. What ethical issues does this raise? X page 30 in the OFFiCe Back to the drawing Board Are new expectations of directors changing the boardroom dynamic? X page 32 Complaints are welcome! AMP NZ recently set up a dedicated complaints function, and the business is already reaping benefits. X page 35 CAReeR CentRe ACI scholarship winner Brett Eurall X page 36 Course calendar X page 37 Supplier directory X page 38 end nOte My career: Troy Daly X page 40 WHAT WENT WRONG? COvER STORy
GRC Summer 2012
GRC Winter 2012